ConnexPay Scoop: The ConnexPay approach to customer service

This month’s edition of ConnexPay Scoop features Founder and CEO Bob Kaufman and Barbara Pratt, Senior Vice President of Customer Engagement. After 5 years in business, ConnexPay remains committed to providing high-touch customer service to each and every client.

Listen as Bob and Barbara discuss how ConnexPay helped clients stay afloat during the COVID-19 crisis, how ConnexPay incorporates customer feedback into its technology releases every two weeks, and why ConnexPay has never lost a single customer.

In case you missed them, be sure to watch previous editions of ConnexPay Scoop:

• How to increase revenue by reducing fraud and chargebacks – Part 1
• How to increase revenue by reducing fraud and chargebacks – Part 2
• Travel agencies and airport chaos: How to help your customers and come out on top