Location

Work from home (Remote) or any of our offices - Atlanta, GA or Dallas, TX

The Company

Founded in June 2017, ConnexPay is the first payments company to seamlessly combine both PayIns and PayOuts into a single global platform that is transforming modern e-commerce. The flexibility of ConnexPay’s technology allows clients to manage all of their B2B payment needs, from acquiring sales, managing fraud, and paying suppliers. ConnexPay’s solutions are applicable across a broad spectrum of corporate payment use cases, including global travel, ticketing, insurance and warranty claims, loyalty and rewards, and media and advertising. The company’s technology reduces payment risk and lowers the cost of payment acceptance. Through our people, ConnexPay is poised to become the industry leader in payments.
 
ConnexPay is proud of our culture, where we focus on employee engagement and customer satisfaction. Here our people feel comfortable voicing their opinions, which helps us build a safe environment for all. We are customer focused and truly believe that behaviors drive our culture — and our culture drives our results — always working as one team to win.

 

The Opportunity

We are looking for a Product Manager that is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. The Product Manager will be responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy. This role will work with Product Owners and the Engineering team to ensure they have sufficient requirements and a thorough understanding of the product and its features. The Product Manager will talk to clients on a regular basis to understand their needs and suggest solutions to solve them - whether it be a solution we need to build or thinking outside the box utilizing functionality we already have. The Product Manager reports to the VP of Product Management.

 

Key Responsibilities

  • Serve as a product expert, product evangelist, and the voice of the customer
  • Work cross-functionally to gather requirements, customer feedback, and communicate priorities
  • Act as second-level support to assist client success team with client issues
  • Train internal teams on product updates and create user documentation for both internal and external use
  • Establish, track, and report objectively on product performance metrics
  • Establish and maintain domain expertise on the product, market, and competitors
  • Assist sales with opportunities and analyze data to provide key trends and statistics to assist in sales and decision making 

Qualifications

  • Bachelor's degree or equivalent experience in Information Technology
  • 5+ years minimum experience in Merchant Acquiring and/or Card Issuing
  • In depth knowledge of Interchange
  • 3+ years of experience in product management/ownership
  • Excellent written and verbal communication skills
  • Scrum or Agile experience

Benefits and Perks

ConnexPay offers an attractive compensation package reflecting the scope of the role. Other benefits include:

  • Unlimited vacation: Take as much time off as you need.
  • Retirement savings: Immediate 401(k) with company match.
  • Excellent benefits: Medical, dental, and vision insurance options, plus company-paid life and AD&D insurance.
  • Flexible work locations: Work from home, an office, or wherever you feel comfortable and productive.
  • Autonomy: You’ll enjoy independence and responsibility for your role. 
  • Career advancement: Growth opportunities are endless at our successful, early-stage company.

EEO

ConnexPay is an Equal Opportunity Employer and does not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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