Location
Work from home (Remote) or any of our US offices - Atlanta, GA; Minneapolis, MN; Naples, FL
The Company
Founded in June 2017, ConnexPay is a payments company creating game-changing technology that is transforming modern e-commerce. As an innovative financial technology and payments company, ConnexPay offers combined payment acceptance and issuance processes inside a single solution to enterprise corporations that provide intermediary services (i.e., online travel agencies, online marketplaces, e-commerce brokers, etc.). The company’s technology reduces payment risk and lowers the cost of payment acceptance. Through our people, ConnexPay is poised to become the industry leader in payments for industries historically viewed as high-risk to payment providers and sponsor banks.
In October 2022, ConnexPay announced a Series C funding led by FTV Capital, a sector-focused growth equity investor with more than two decades of experience in payments and financial services. This investment brings ConnexPay’s total funds raised to $145 million.
ConnexPay is proud of our culture, where we focus on employee engagement and customer satisfaction. Here our people feel comfortable voicing their opinions, which helps us build a safe environment for all. We are customer focused and truly believe that behaviors drive our culture — and our culture drives our results — always working as one team to win.
The Opportunity
The ideal candidate is always looking for ways to improve ConnexPay’s physical card and mobile wallet functionality. The Product Manager will be responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy along with working with banks and vendors to launch and manage solutions. The Product Manager will work with the development and quality assurance teams to ensure they have sufficient requirements and a thorough understanding of the goal of the story. Conversations with clients will be needed on a regular basis to understand their needs and suggest solutions to solve them - whether it be a solution we need to build or thinking outside the box utilizing functionality we already have. This position reports to the Head of Product.
Responsibilities
- Serve as a product expert, product evangelist, and the voice of the customer
- Work with banks, vendors and card brands to manage physical card and mobile wallet programs
- Work cross-functionally to gather requirements, customer feedback, and communicate priorities
- Analyze metrics to understand customer and product performance
- Act as 2nd level support to assist client success team with client issues
Qualifications
- Bachelor’s degree or equivalent experience in Information Technology
- 5+ years’ min experience in managing and setting up physical card and mobile wallet programs
- In depth knowledge of Issuing and Program Management
- 3+ years of experience in product management/ownership
- Excellent written and verbal communication skills
- Scrum or Agile experience
Benefits and Perks
ConnexPay offers an attractive compensation package reflecting the scope of the role. Other benefits include:
- Unlimited vacation: Take as much time off as you need.
- Company stock: Every ConnexPay employee has ownership in the company.
- Retirement savings: Immediate entry into 401(k) plan with company match.
- Excellent benefits: Medical, dental, and vision insurance options, plus company-paid life and AD&D insurance.
- Flexible work locations: Work from home, an office, or wherever you feel comfortable and productive.
- Autonomy: You’ll enjoy independence and responsibility for your role.
- Career advancement: Growth opportunities are endless at our successful, early-stage company.
EEO
ConnexPay is an Equal Opportunity Employer and does not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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