In this ConnexPay Scoop video, Founder and CEO Bob Kaufman teams up with travel industry veteran Jamie McNair to discuss the current state of air travel disruption. While travel is making a comeback, airports and airlines across the globe have not been able to meet the demand, resulting in a plethora of canceled flights and disgruntled travelers.
Travel agencies are caught in the middle of this disruption, but there is a way for travel agencies to take more control of the customer experience; it all boils down to how travel agencies handle payments for their customers’ bookings.
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