Travel agencies and airport chaos: How to help your customers and come out on top


In this ConnexPay Scoop video, Founder and CEO Bob Kaufman teams up with travel industry veteran Jamie McNair to discuss the current state of air travel disruption. While travel is making a comeback, airports and airlines across the globe have not been able to meet the demand, resulting in a plethora of canceled flights and disgruntled travelers.

Travel agencies are caught in the middle of this disruption, but there is a way for travel agencies to take more control of the customer experience; it all boils down to how travel agencies handle payments for their customers’ bookings.

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